Shipping Policy

Your order doesn’t exist until you buy it. There’s no warehouse full of our shirts — yours gets printed after you hit checkout, which is why the timeline has two parts instead of one.

How Long It Takes

Printing: 2–5 business days. Someone actually makes your shirt during this window.

Shipping: 5–10 business days. Then it travels to you.

So roughly one to three weeks door to door for most orders. If that math looked like overnight shipping when you ordered, this is the part we should have been clearer about.

Where It Ships From

We print in the US, EU, UK, and Canada, and your order goes out from whichever facility is closest to you. Less time in transit, less carbon, fewer customs headaches.

Ordering from outside those four regions? It’ll still get there, it just takes longer.

What It Costs

Shipping is calculated at checkout based on where you are and what’s in your cart. You’ll see the exact number before you pay — no surprise line item after the fact.

Ordering From Outside Our Print Regions

Your country may charge import duties, taxes, or customs fees on the way in. Those are set by your government, collected by the carrier, and they’re yours to pay — they’re not included in what you paid us, and we have no way to calculate or waive them.

We know that’s annoying. It’s also the same for every store shipping across a border, and there’s no version of this where we can make it go away.

If a package is refused at customs and comes back to us, we can refund the item cost but not the shipping.

What Slows Things Down

• Holidays. November and December are rough on every carrier and every print shop. Order early.
• Busy seasons. Same idea, smaller scale.
• Bad addresses. A wrong apartment number will cost you more time than anything on this list. Check it at checkout.

These are estimates, not promises. Once your package is with the carrier, its schedule is their schedule.

Tracking

You’ll get a tracking number by email once your order ships. If it’s been longer than the windows above and tracking hasn’t moved, email support@deadpanmerch.com and we’ll chase it down.

If Something Goes Wrong

Lost package, damaged item, wrong product — covered in our Return and Refund Policy.

Updated 09/19/26